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The Price and Duration of delivery are indicated in below. In case your country is not mentioned in the list below, the pricing and the time taken will be that prevailing in the nearest country / region listed below in majority of the cases.
Delivery within UAE
AED 10 for first 500 gms
AED 20 for 2nd 500 gms and so on
Within 2 business days.
Delivery within Bahrain, Kuwait, Oman Pakistan, Qatar
US$ 6 for first 500 gms
US$ 4.5 for second 500 gms
Within 2 business days.
Delivery within China, KSA, UK, Bangladesh
US$ 10 for first 500 gms
US$ 6 for second 500 gms and so on
Within 7 business days.
Delivery within India
US$ 6 for first 500 gms
US$ 4.5 for second 500 gms and so on
Within 4 business days.
Delivery within Germany, USA, Singapore
US$ 14 for first 500 gms
US$ 10 for second 500 gms and so on
Within 7 business days.
Delivery within Australia
US$ 15 for first 500 gms
US$ 13 for second 500 gms and so on
Within 9 business days.
Tracking Shipment
We provide the shipping only through Courier Company; therefore you can track your package online. This can be done by entering your Airway Bill No. in the dailog box and clicking the track button on the courier company’s site. We notify our customers their parcels location after every twelve hours after the first twenty four hours the parcel is shipped.
Shipping Quotes
When you purchase an item and go through to our checkout our site will then work out based on weight the total cost for shipping your goods. This system has been tested with many different variations of goods and has proved very accurate, if however you feel that the shipping costs are obviously over inflated, please contact us and we will investigate it.
Placing an Order
Once you have been through the process of choosing your item and adding it to your shopping cart, you will be given a number of payment options. We currently accept Visa, MasterCard, American Express, Discover/Novus, Diners Club and JCB and derivatives of those brands. We also accept payment through Western Union Money Transfer.
*It is the complete responsibility of the Customer for paying of taxes, custom duty, tariffs etc. upon receiving the products.
Arrival of your Order
In case of ordering through Credit Card, your order will be dispatched the NEXT BUSINESS DAY! (means a weekday other than a Friday & Saturday as also other than a public holiday in UAE ).
Late arrival of your order
If your order fails to arrive within the expected time, please contact us using the contact information in our contact us page and we will establish whether the goods have been dispatched or inform you as to why your delivery has been delayed. The goods may be temporarily out of stock or there may be a problem with the Courier Company.
Returning Products
Our aim is to provide high quality products along with excellent service, for 100% customer satisfaction. On the rare occasion that a product arrives in less-than-perfect condition, please refer to our returns policy and procedures, outlined below.
Unwanted Goods
Goods are not sold on a trial basis and unwanted goods can only be returned if fully re-saleable. We reserve the right to refuse to refund amount for goods which are not re-saleable. Prices are subject to change without prior notice. Errors and omissions excepted.
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